To sign in using your mobile number:

Step 1: Enter your mobile number.

Step 2: An OTP will be sent on this number.

Step 3: You’ve just got to enter it and click on Submit.

Ta Da! You are now a part of LIV! Stream over 30,000 hours of entertaining content! Binge away!

Simply enter your email address and registered password, and voila! You’re signed in! Binge over 30,000 hours of entertaining content!

One click is all it takes!

Tap on Facebook or Google account and click Allow.

Congratulations, you’re in! Over 30,000 hours of content awaits you. Let the binging begin!

Binge your favourite content on the big screen too! That too without the hassle of typing through clunky TV remotes. Here’s how:-

Step 1: You can activate LIV on your TV using your mobile phone or web app.

Step 2: With your TV remote, click on Sign in / Register.

Step 3: You will get a 4-digit code.

Step 4: Next, click on Activate on your mobile app / web.

Step 5: You’re almost there! Now all you have to do is, sign in with your credentials and type the 4-digit code that was displayed on the TV.

Step 6: Grab the popcorn! You are now signed in to over 30000 hours of binge-worthy content on your TV!

We’re extremely sorry buddy. Your LIV account will not work outside your country. It is currently available only in the country you register from.

Step 1: First, let’s make sure you are connected to the internet. If not, please check your internet connection.

Step 2: If the app shows an error, then send it to us. We will get back to you asap!

Step 3: If it still doesn’t work then please share the following details to (need to share email address):

No internet connection? No worries. Premium subscribers can download their favourite shows on mobile / tablet app and watch them when they are offline.

Become a premium subscriber now! (Add premium subscription deeplink) Download and watch the most entertaining content even when you’re offline.

Click here to see LIV’s exciting plan options. (LIV subscription plans link)

You can now enable or disable notifications with just a few clicks

Step 1: go to Menu,

Step 2: click on Setting & Preferences,

Step 3: and enable or disable receiving notifications. It’s that simple! Happy viewing!

You can create a collection of all your favourite shows and movies under the ‘My List’ option in your app.

‘My List’ will help you keep track of your favourite content easily.

We will pick up your interests, on the basis of which, you will be recommended relevant content!

Start adding to your list now!

It’s super easy guys!

Step 1: Make sure you’re signed in to your account.

Step 2: See a ‘+’ sign next to the content you’re watching? Just click on it.And done!

Added something by mistake?

Go to the specific content’s video and tap on the ‘My List’ icon to remove it from there.

Alternatively, you could also visit the ‘My List’ section and edit your collection.

Sony LIV has launched monthly, yearly subscription packs for premium membership for all users globally and an added half-yearly option for customers in India, available on Web, Android, and iOS platforms (iPhone, iPad, and Apple TV). These packs may get auto renewed. Our premium membership packs are available at pocket friendly rates:

Prices of Premium packs in India

Prices of Premium packs for the rest of the world-

LIV Premium

This pack comprises exclusive Original as well as International Series, and LIVE Sports, with NO Ads.

• Binge the exclusive World Premiere of series like Avrodh, Undekhi, Your Honour, SOT & more.
• Stream the latest International shows like For Life, The Good Doctor, The Handmaid’s Tale, On Becoming a God in Central Florida, Lincoln Rhyme & more.
• Catch All LIVE Sports - UEFA Champions League, Australian Open, WWE, International & India Cricket series & more.
• Watch all TV Channels LIVE!
• NO ADS except on LIVE channels!

The payment methods may differ from place to place.

In-App Payment options:

• In-App Billing with Google Play and Appstore
• Credit Card
• Debit Card
• Wallets
• UPI
• Internet Banking
• Lazy Pay

Web Payment options:

• Credit Card
• Debit Card
• Wallets
• UPI
• Internet Banking
• Lazy Pay

Payment via TV:

• In-App Billing with Google Play, Appstore and Amazon Store
• Scan QR code and Pay
• From mobile app

If your payment mode supports auto-renewal, then your subscription will renew automatically, without any interruption, at the end of your subscription cycle.

If your payment mode doesn’t support auto renewal, then you can renew your subscription by going to ‘My Purchases’.

Don’t you worry. You can subscribe again from ‘My Purchases’ or from the Premium content of your choice.

You could also click on the Subscription cards on the homepage.

The cancellation will depend on the mode of payment.

Subscriptions made using Credit Card, Debit Card, In-app billing, Wallets and UPI can be cancelled from ‘My Purchases’.

Payment made by Credit Card or Paytm:

Go to ‘My Purchases’ Section on SonyLIV and click ‘Cancel’ to unsubscribe.

Payment made by Google Playstore:

• Go to your Play Store Account.
• Select Subscriptions.
• Click on Unsubscribe.

Payment made by Apple iTunes store:

• Go to the Settings icon on your iOS device.
• Select the option "iTunes & App Store".
• Click on “Apple ID” and then select “View Apple ID”.
• Now, login with your credentials.
• Click on “Subscriptions” and select the pack you wish to unsubscribe.

If you have made a purchase using any other mode of payment, you will be charged only once and your subscription will expire automatically once your pack expires.

Sorry! We do not provide refunds or credits for any partial-month membership periods or unwatched content.

However, you can access the content till the end of the subscription period!

In case of queries, feel free to contact us on livsupport@setindia.com

SonyLIV Premium Membership is supported on all devices.

However, for using your premium membership on your Smart TV, you will have to buy a SonyLIV subscription from your mobile/web.

Use the same account to binge unlimited content on your smart TV!

You can upgrade from your current pack to higher pack from your My Accounts section. Currently following upgrade options are available to users-

Note-

- Appstore users can upgrade via Appstore only

- Playstore users can upgrade via Playstore only

- CC/DC/Netbanking/Wallet users can upgrade via any of these payment modes

Yes, you can purchase multiple subscriptions at a time!

For e.g. you can purchase a Sports packs and a WWE pack at the same time.

If you upgraded or deleted the application, or if you have download problems after purchase, do not worry. Your purchases are guaranteed. This functionality "restores" i.e. re-instate the active subscription on your device.

There are multiple scenario where restore is helpful

• In case user bought a subscription from say iPhone but the subscription is not visible on Apple TV, clicking on Restore button from My Account or My Purchase will enable subscription on the Apple TV.
• You have received subscription purchase confirmation from iTunes/Apple Store, but the subscription is still not active? Click on the Restore button from My Account or My Purchase and your subscription will be restored.
• You have deleted and reinstalled the app or restores the device from a backup? Simply click on Restore button from My account or My purchase and your subscription will be enabled.

User can restore functionality from either My Account in main menu or from My Purchases under My account.

Please make sure that you are logged and using the same Apple ID to restore which you used to purchase the subscription. If the Apple ID does not match with the ID you used to purchase subscription, the restore will fail.

Restore functionality is available and supports all Apple devices such iPhone, iPad, and Apple TV.

Step 1: Select a pack for which you want to subscribe for free trial if free trial is available for the pack

Step 2: Validate your payment by entering your payment details and completing the transaction. A nominal amount of Rs.1 would be deducted from your payment mode.

Step 3: Enjoy the trial pack till the validity period ends. Your full pack will be charged on the day the trial period ends. You may choose to cancel the trial anytime within the trial period if you feel the subscription pack isn’t for you.

Step 4: You can also upgrade to other subscription packs during your trial period by paying the full amount of the new pack. Free trial period will not be available for the upgraded pack.

You may not be able to see any option for free trial due to the following reasons

1. You have/had an active subscription

2. You may have already availed a free trial before on your account or device

3. Free trial is not offered currently in your country

Free trial cannot be clubbed with any coupon offers. To redeem the coupon, select the option to buy the subscription pack without free trial. You will be able to redeem the coupon and make the payment any of the payment options available.

As part of the LIV Special pack, you will be entitled to:

1. Watch television shows at the same time as on TV

2. Access to KBC Play Along GOLD - you could be among the 10 lakhpatis everyday

3. Watch LIVE sports preview up to 10 minutes, sports highlights (Live streaming of sports not available beyond the free preview duration)

4. Download episodes of television shows and watch offline

The LIV Special plus pack offers all the benefits of the LIV Special pack minus advertisements. *

* Exception: Ads will be served on free previews, Live sports, TV channels, LIV Games and KBC Play Along.

You can watch all TV shows and non-sports channels, at the same time as they are aired on television and a preview of up to 10 minutes of LIVE sports with the LIV Special pack. You will also have access to KBC Play Along Gold - you could be among the 10 Lakhpatis every day. However, you will not be able to watch our exclusive world premieres, original web series, international shows, movies and LIVE Sports content which are available only as part of the LIV premium pack.

The LIV Special plus pack offers you all the benefits of the LIV Special pack minus advertisements. *

* Exception: Ads will be served on free previews, Live sports, TV channels, LIV Games and KBC Play Along.

You will only be able to watch a preview of up to 10 minutes of our LIVE sports offerings. You will be able to watch the highlights and other sports VOD as part of the LIV Special and LIV Special Plus packages.

To be able to watch Live sports content, you will need to subscribe or upgrade to the LIV Premium pack.

Advertisements will be served as a part of the content for a LIV Special subscriber.
The LIV Special plus pack offers all the benefits of the LIV Special pack minus advertisements. *

* Exception: Ads will be served on free previews, Live sports, TV channels, LIV Games and KBC Play Along.

As a LIV Special Plus subscriber, you will get the same benefits as a LIV Special user minus the advertisements. *

* Exception: Ads will be served on free previews, Live sports, TV channels, LIV Games and KBC Play Along.

If you are currently a LIV Special subscriber, you can upgrade to the LIV Special + pack or to the annual LIV Premium pack.

If you are currently a LIV Special + subscriber, you can upgrade to the annual LIV Premium packs

As a LIV Special Plus subscriber, you will get the same benefits as a LIV Special user minus the advertisements. *

* Exception: Ads will be served on free previews, Live sports, TV channels, LIV Games and KBC Play Along.

No, LIV Special and LIV Special plus packs are not available outside India.

You can avail a 7-day free trial of the LIV Special and LIV Special plus packs, before choosing to subscribe. Currently, we do not have any other offers available on LIV Special or LIV Special plus. We will definitely reach out to you through notifications and other modes as and when offers are available.

Yes, you can download the videos that you are entitled for as part of the LIV Special pack, to watch offline at your own convenience.

No, if you cancel the subscription before the end of the trial period, you will not be charged at the end of the trial period.

When you cancel the subscription, you will not be charged for the next subscription cycle i.e. your subscription will not be auto renewed. You can continue to enjoy the benefits of your existing pack till the end of the current cycle. No money will be refunded for the current cycle.

With reference to your request, kindly note that you are charged INR 1 towards payment instrument authentication and refund for same is already initiated. It may take 5-7 days working days for refund credit to reflect in your account.

Please note that the LIV Special and LIV Special Plus subscription is completely free during the trial period.

It is not necessary to be a subscriber to watch television shows. The shows will be made available after 24 hours of the television airing. However, to be able to enjoy the show at the same time as television, you can become a subscriber of the LIV Special or LIV Special + or the LIV Premium pack.

Hope this information is helpful.