1.1. The access to complete content and services on SonyLIV is only available on a Subscription basis and to Users who are 18 (eighteen) years and above. SPN may provide children content or content suitable for individuals below the age of 18 years on SonyLIV but the same shall only be accessible through the profile of a parent or legal guardian who is an adult. In certain jurisdictions, the age of majority may be more than 18 years, in which case You must satisfy such higher age criteria in order to access SonyLIV.

1.2. When You place an order to take a Subscription to SonyLIV, this constitutes an offer to SPN. No contract for the Subscription will subsist between You and SPN unless and until SPN accepts Your order by way of an e-mail confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to You at the time SPN sends the e-mail to You (whether or not You receive or read that e-mail – please check Your junk e-mail folder if You do not receive an e-mail confirmation). This confirmation e-mail amounts to an acceptance by SPN of Your offer to take a Subscription to SonyLIV from SPN. This confirmatory e-mail will incorporate these Terms of Use which will become legally binding on You. You must check that the details on this confirmatory e-mail are correct as soon as possible and You should print out and keep a copy of it. Following the conclusion of Your order, You shall be entitled to access SonyLIV in accordance with Your Subscription Plan.

1.3. You may only view the content made available through SonyLIV in the geographic locations as SPN may notify You from time to time, which may undergo change from time to time, and shall be subject to the conditionalities contained in this Terms of Use.

1.4. SPN or its content providers, are the owners or license holders of the intellectual property rights in the content on SonyLIV. You acknowledge and agree that nothing in these Terms of Use or in an order shall be construed so as to transfer any intellectual property rights in the content of SonyLIV to You.

1.5. SPN may make the content from SonyLIV available for streaming on third-party platforms. SPN does not control such third-party platforms and therefore SPN does not commit to making SonyLIV and/or content from SonyLIV available on any particular third-party platform and shall have no liability to You if SonyLIV or the content from SonyLIV ceases to be available on a particular third-party platform during Your subscription to such third-party platform. Your use of any third-party platform is subject to the terms and conditions of the applicable platform provider.

1.6. SPN shall endeavour to provide constant, uninterrupted access to SonyLIV for streaming of content by You. However, please note that:

1.6.1. SPN may suspend, withdraw, discontinue or change all or any part of content on Sony LIV without notice;

1.6.2. the image and sound quality of the content on SonyLIV may vary, including by way of example due to the bandwidth available through and/or speed of Your internet connection and telephone line;

1.6.3. the access to SonyLIV may not be uninterrupted, timely, secure or error-free; and

1.6.4. from time to time SPN may need to close or suspend the accessibility to the website or the application of SonyLIV to carry out upgrades and/or maintenance.

but, for any significant suspension of the entirety of SonyLIV for reasons other than specified in Clause 1.6.4, SPN will refund to You, on a pro-rata basis, the Subscription payments made by You for the portion of Your Subscription period for which SonyLIV was not available subject to the conditionalities provided under this Terms of Use. For the avoidance of doubt, SPN shall not be obliged to make any refund if SPN ceases to make the content on SonyLIV available on any particular third-party platform or withdraws certain content from SonyLIV.

2.1. Access to SonyLIV and acceptance of request for Subscription are subject to registration and creation of an account on SonyLIV (“Account”). You can register on SonyLIV by completing the registration process and opening an account with Your chosen username and password.

2.2. Each registration is for a single individual User for personal use only. The Users must not share their login details with others.

2.3. To access SonyLIV, You will be asked to enter Your e-mail address and/or mobile number and enter the one-time password received on the e-mail address or mobile number, or log in using the social media platform, as chosen by You during Your registration.

2.4. The personal information provided to SPN by You during the course of usage of SonyLIV will be treated as strictly confidential and in accordance with our Privacy Policy and applicable laws and regulations. If You object to Your information being transferred or used, You can discontinue Your use of SonyLIV.

3.1. You agree to notify SPN immediately, should You become aware of any unauthorized use of Your Account. You shall be entirely responsible for any and all activities that occur under Your Account.

3.2. It shall be the User’s responsibility to ensure that the information provided by the User to SPN is complete and accurate. You agree not to impersonate or misrepresent Your affiliation with any person or entity, including using another person’s username, password or other account information, or another person’s name or likeness, or provide false details for a parent or guardian. You agree that SPN may take steps to verify the accuracy of the information You provide.

3.3. You shall be responsible for maintaining the confidentiality of Your username and password, and for all activities conducted under Your account. In particular, with respect to the minor’s profile (if applicable), as a parent or legal guardian of the minor, You acknowledge and assume sole responsibility to ensure that any content which is meant for mature audiences (i.e. above the age of majority) is not accessed by children. Hence, You may not share Your username and password with Your ward(s). You expressly agree to absolve SPN and/or the Site of any responsibility or liability in this regard.

3.4. You agree to promptly notify SPN of any unauthorized use of Your username, password or other Account information, or of any other breach of security that You become aware of involving Your account.

4.1. Limited License: SPN grants You a non-exclusive, non-transferable, revocable and limited right to stream content on SonyLIV. The foregoing license gives You the right to use temporary download functionality in accordance with these Terms of Use only with respect to certain content on which temporary download functionality is enabled by SonyLIV. The foregoing license prohibits permanent download and storage of such content of SonyLIV on any and all kinds of devices.

4.2. Availability: The content available on SonyLIV is regularly updated and the availability of such content is subject to change at the sole discretion of SPN. Without limiting the generality of the foregoing, certain content is made available only for a limited period of time and within the same availability period, such content may be made unavailable at any time by SPN for various reasons such as media rights of such content withdrawn, disputed or litigated.

4.3. Streaming Quality: The quality of streaming video may vary from device to device and may be affected by a variety of factors such as, without limitation, Your location, the bandwidth available and/or the speed of Your Internet connection.

4.4. Geographic Location: You may view the content available on SonyLIV primarily within the country in which You have registered Your Account and only in geographic locations where SonyLIV offers streaming of content. The content available on SonyLIV may vary based on the various geographical locations in which SPN holds rights to such content. The tiles of content if seen on SonyLIV do not necessarily mean that such content is available to be seen across the world. SPN will determine the country of registration either by explicitly asking You to provide that information or inferring the same through the country code used for registration via mobile number. You must not access or use Sony LIV by means of any mechanism or technology which conceals Your actual geo-location or provides incorrect details of Your location (for example, use of a virtual private network (VPN)).

4.5. Temporary Download: In case of temporarily downloadable content on SonyLIV, please note that: (a) the downloads are temporary in order to allow You to view the content within a specified period of time; and (b) not all content on SonyLIV may be available for temporary download for offline viewing. Any attempt to make a permanent copy of the content, in any manner or form shall be a violation of these Terms of Use.

4.6. SonyLIV Software: SonyLIV software is developed and designed to enable the streaming of authorized content through compatible devices. The features of the software, updates and upgrades to the software may vary depending on the device. SPN does not warrant the performance of the software, including its continuing compatibility with SonyLIV. SPN reserves the right to not provide the software (including updates) to You at any time and to discontinue the ability to access SonyLIV through such software at any time, without any notice. When You use SonyLIV on any device, You expressly represent that You have the express authority to use such device and be liable for any transaction conducted through such device on SonyLIV. You are responsible for complying with local laws and regulations, if and to the extent local laws and regulations are applicable for using SonyLIV software along with the data exported from Your location for accessing SonyLIV software.

5.1. SPN may offer limited content to be viewed on a free basis in selected territories. However, in order to have full access to the content on SonyLIV and to be able to enjoy the various features, the Users will have to subscribe to SonyLIV post registering in the manner described above. SPN offer Users a number of subscription plans, including special promotional plans and memberships. The various Subscription Plans available in Your country are available on the “Subscriptions” tab on SonyLIV. These Subscriptions Plans may be monthly, half-yearly or yearly and the pricing will differ across different countries (“Subscription Plans” and when availed by a User, each shall be a “Subscription”).

5.2. Some of the Subscription Plans may be offered in conjunction with third parties and may be subject to additional terms and conditions imposed by such third parties, which will be disclosed to You at the time of registration. In addition to the Subscription Plans, You are solely responsible for paying any internet connection or other telecommunication charges, and all other third-party costs and charges associated with accessing and using SonyLIV. It must be noted that Subscription for SonyLIV shall not provide automatic entry into any contests or activities organized by SPN, or automatic purchase of other subscriptions of premium content.

5.3. You will have to pay for the Subscription Plans to SPN forthwith at the start of the membership and every subsequent renewal thereof. SPN also reserves the right to modify, terminate or otherwise amend its offered Subscription Plans from time to time. If these changes result in an increase in the charges payable by You under Your current Subscription Plans, SPN shall inform You reasonably in advance of the change. However, SPN will not be able to notify You of changes in any applicable taxes. If You do not agree to pay the increased charges under the Subscription Plans, You may not be able to access and watch the content upon expiry of the Subscription Plan.

5.4. You are entitled to change Your Subscription Plan at any time by logging into Your Account via SonyLIV and clicking on the "Switch Plan" tab. Kindly note, if You wish to amend Your Subscription Plan to a lower or a higher plan, the change will depend upon the Payment Mode (defined below) that You have used and have been notified to You of such selection accordingly. You should read the terms of the provider of Payment Mode before placing a request for change in the Subscription Plan while Your existing Subscription is ongoing.

5.5. When placing an order for a Subscription, You agree that:

5.5.1. You shall only stream and use the content of SonyLIV for Your own personal consumption and private use, and shall not stream or use the content of SonyLIV for any commercial purpose whatsoever;

5.5.2. You shall not stream and use the content of SonyLIV for any public performance;

5.5.3. You shall not use the content of SonyLIV in any way which might infringe any third-party rights, including third party intellectual property rights;

5.5.4. You shall not modify, decompile or reverse engineer any software supplied as part of, or in connection with, SonyLIV;

5.5.5. You are not permitted to use SonyLIV by automated means or otherwise for the purposes of scraping, extracting or otherwise obtaining any material from SonyLIV for use within any third-party website, platform or application;

5.5.6. You shall not use the content of SonyLIV in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms of Use; and

5.5.7. You are responsible for ensuring that You have and shall maintain all the hardware, software and connectivity requirements necessary to access, receive and view the content of Sony LIV. In the event You do not meet these requirements, You acknowledge and agree that You may not be able to enjoy the full benefit of SonyLIV. You may need to update the software on Your device from time to time in order to be able to access and view the content on SonyLIV.

5.6. Promotional Offers: SPN may, from time to time, offer special promotional offers, plans, coupons or discounts, either by itself or in association with third parties (“Offers”). To avail of such Offers, Users may be subject to additional eligibility criteria as may be determined by SPN (and the third-party platforms if the offers are in association with such third parties). The eligibility requirements and other limitations and conditions for availing the Offers will be disclosed at the time of availing the Subscription. SPN reserves the right to revoke an Offer and put Your Account on hold if SPN has reasons to believe that You are not eligible to avail of an Offer.

5.7. Free Trials: In certain selected territories, You may be offered at the discretion of SPN a free trial period at the start of Your Subscription to SonyLIV. The duration and the terms of such free trial period shall be at the discretion of SPN and shall be specified during registration. Free trials may not be combined with any other Offers. Free trials may be offered to only first-time subscribers and not in cases of renewal of membership or activation of another account from a physical address and/or e-mail address and/or device which is linked to an already existing account, etc. In case of a free trial, SPN may charge You a token amount of money at the time of Your registration for a Subscription Plan. This token amount will be refunded to You once SPN receives confirmation from the third-party payment gateway provider that Your payment method has been registered. Billing will automatically commence at the end of the free trial period, as per the Subscription Plan chosen by You, unless You cancel Your membership prior to the expiry of the free trial period. It is recommended that You keep track of Your account, including the date when the free trial period ends.

5.8. Cancellation of Membership: Your membership will continue until it expires or is terminated. You can cancel Your membership at any time, and You will continue to have access to SonyLIV till the end of Your billing period. SPN does not provide refunds or credits for any partial membership periods or unwatched content. To cancel Your Subscription, the Users can visit the "My Purchases" section under the “My Accounts” section of SonyLIV and follow the instructions for cancellation. If You cancel Your Subscription, Your account will automatically be terminated at the end of Your current billing period. If You signed up for SonyLIV using Your account with a third-party platform as a Payment Mode and wish to cancel Your SonyLIV membership at any time, including during Your free trial period, You may need to do so through such a third-party platform.

5.9. Cooling-Off Right:

1. Under the Consumer Contracts (Information, Cancellation and Charges) Regulations, 2013 in the United Kingdom, and the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 in the Republic of Ireland (the "Regulations"), You have a right to cancel Your Subscription Plan, for any reason, within 2 (two) weeks of the date of Your Subscription activation (the "Cooling-off Period").
2. This right is available to first-time subscribers and not to subscribers who have taken a Subscription of SonyLIV in the past or if it’s a renewal or revival of an existing Subscription of SonyLIV. The cooling-off right is subject to section 5.9 (E) below.
3. To exercise the aforesaid right, You must inform SPN of Your decision to cancel the SonyLIV Subscription by making a clear statement (e.g. by e-mail). The easiest way to do this is to contact SPN by using the “Contact Us” tab on SonyLIV.
4. Once SPN receives notification from You that You wish to cancel Your Subscription Plan (in accordance with these Terms of Use), any sum debited to SPN from Your Payment Modes in relation to Your Subscription Plan will be re-credited to that Payment Modes as soon as possible and in any event no later than 2 (two) weeks after the day on which SPN is informed about Your decision to cancel or withdraw Your Subscription Plan.
5. If You wish to stream content during the Cooling-off Period, then You may do so but:
1. You expressly agree that SonyLIV may begin to make the content available to You during the Cooling-Off Period; and
2. You expressly acknowledge and agree that Your right to cancel Your Subscription under the Regulations will be lost.

6.1. By signing up and choosing to subscribe to SonyLIV, You expressly agree that SPN is authorized to charge You (a) the Subscription fees as per Your selected Subscription Plan; (b) fees for additional services like additional Subscription of premium content of SonyLIV which You may purchase on SonyLIV; and (c) applicable taxes in connection with Your Subscription of SonyLIV ("Payment Modes"). The available Payment Modes may vary where You make a purchase for Subscription through a third-party platform and not directly via SonyLIV (as mentioned in the foregoing).

6.2. You confirm that the card or bank account which is being used for making payment of Subscription is Yours or that You have the authorization of the cardholder to make a purchase of Subscription. You further represent and warrant that all payment information You provide is correct, current, and complete. SPN reserves the right to refuse or cancel transactions, including due to pricing or other typographical errors.

6.3. You authorize us to take payments from the card chosen by You or through our payment gateway partner, or from the bank where You have the account provided by You at the time of purchasing the Subscription, in each case on a recurring basis depending on the Subscription Plan, for the duration of Your Subscription. You shall remain responsible for any uncollected amounts from the Subscription.

6.4. The Subscription fee will be billed at the beginning of Your Subscription Plan and on each subsequent renewal automatically (as per the Subscription Plan chosen by You) unless and until You cancel Your membership, or the membership is otherwise suspended or discontinued pursuant to these Terms of Use. To know the commencement date for Your next renewal period, You can visit the “Billing Information” or “Transaction History” section on Your Account page. SPN shall authorize Your selected Payment Method to charge You the applicable Subscription fees for each Subscription period on the calendar date corresponding to the commencement of Your Subscription Plan (or renewal thereof). However, if You change Your Payment Mode or Subscription Plan, this could result in changing the calendar date upon which You will be billed.

6.5. If a payment for Subscription is not successfully settled, due to expiration of the card, insufficient funds in the card, bank account of e-wallet, or otherwise for any reason, and You do not change Your Payment Modes or cancel Your membership, SPN may suspend Your Account until SPN receives the payments due for the Subscription. For certain Payment Modes, the issuer of Your Payment Mode may charge You a transaction fee or other charges. SPN requests You to check with Your Payment Mode service provider for details.

6.6. In relation to third-party payment gateways SPN partners with, such partners will require certain financial information including Your credit card or debit card or other banking information. Other than providing a confirmation upon receipt of payment against a User Account, SPN disclaims any and all liabilities in relation to Your payment processing by such third-party payment gateways and the collection and processing of any information provided to such third-party payment gateways including but not limited to any errors in invoicing or payment processing or any breach in security with respect to Your payment information associated with the third-party’s handling of the transaction. While using such third-party payment gateways to make payments to SPN, You will be required to accept the terms of use and privacy policies of such third-party payment gateways. SPN advises You to familiarize Yourself with the terms of use and privacy policies of Your respective third-party payment gateways before using their services. You agree and acknowledge that SPN shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card fraud. You can file/lodge any complaint related to payment transfer directly with the concerned third-party payment gateways for redressal.

6.7. You may be required by the third-party payment gateways to sign direct debit mandates to allow the amount owed by You to be debited directly from Your bank account or from your debit or credit card in accordance with the relevant regulations. You agree to keep such mandate in place until the termination of Your Subscription Plan and/or until all monies due to SPN have been paid in full (whichever is later in time). Failure to do the same shall bring forth the levy of a penalty from Your bank or debit or credit card provider.

6.8. Where transaction charges are based upon a currency other than Indian Rupees, the exchange rate for the purposes of calculating the final amount will be based upon the exchange rates published by the third-party payment gateways on the date when such payments are calculated by the billing system.

Your access and use of SonyLIV shall be subject to Your compliance with the following:

1. You will abide by all copyright notices, information, and restrictions contained in the content of SonyLIV or associated with SonyLIV;
2. You will not remove, alter, interfere with or circumvent any copyright, trademark, watermark, or other proprietary notices marked/displayed on SonyLIV;
3. You will not remove, alter, interfere with or circumvent any digital rights management mechanism, device or other content protection or access control measure (including, without limitation geo-filtering and/or encryption) associated with SonyLIV;
4. You will be responsible for maintaining the confidentially of any username or password associated with access to SonyLIV (including, without limitation, those instances in which Sony LIV uses the account creation mechanism and management of a third-party’s social network, website or device), and You are solely responsible for all activities that occur by use of Your username and/or password;
5. You will not access or use SonyLIV or the content therein by means of any mechanism or technology which conceals Your actual geo-location or provides incorrect details of Your location (for instance, use a VPN); and
6. You will use SonyLIV at all times in compliance with these Terms of Use and all applicable laws.

SonyLIV may link to, integrate with, or incorporate third-party content, sites, services, or platforms, including advertisers, online merchants, and social networks (“Third-Party Services”). SPN does not necessarily endorse or evaluate Third-Party Services and does not assume responsibility for any such third-party’s actions or omissions. You should review the terms of use and privacy policies of such Third-Party Services before use. Your dealings with Third-Party Services are solely between You and the applicable Third-Party Service. SPN remains an intermediary, as defined under the Information Technology Act, 2000 in the territory of India and/or under legislations in territories outside of India with regard to such Third-Party Services.

9.1. SonyLIV is owned and controlled by SPN and the content, trademarks, logos, graphics, service marks etc. displayed on SonyLIV ("Marks") are the property of SPN or, as the case may be, its vendors/seller or respective third parties.

9.2. You must not copy, reproduce, republish, upload, post, transmit or distribute the Marks in any way, including by e-mail or other electronic means whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of SPN, no element of SonyLIV (including the Marks) may be used or exploited in any way other than as part of SonyLIV. Through Your use of SonyLIV, by no means are any rights impliedly or expressly granted to You in respect of such Services and Marks. SPN reserves the right to change or modify the Services and Marks from time to time at its sole discretion.

SPN reserves the right to suspend or terminate the Subscription of a User forthwith if SPN finds out or has bona fide reasons to believe that the User:

1. has misused in the past or is misusing the Subscription of SonyLIV,
2. the User has indulged in the past or the User is indulging in piracy of content of SonyLIV,
3. is making available the content of SonyLIV to users who are below 18 years of age;
4. has committed an action which is in violation of the Terms of Use or the applicable laws;
5. is misusing his/her Account;
6. is engaging, encouraging or advocating for illegal conduct; and
7. has failed to comply with these Terms of Use.

11.1. You expressly agree that Your use of SonyLIV is at Your sole risk. SonyLIV, all the materials, content and services, included on or otherwise made available to You through SonyLIV are provided on an "as is" and "as available" basis without any representation or warranty, express or implied.

11.2. Neither SPN nor any of its affiliates make any warranties or representations about the accuracy or completeness of content and services available on or through SonyLIV and assume no liability or responsibility for any:

1. errors, mistakes, or inaccuracies of content;
2. personal injury or property damage, of any nature whatsoever, resulting from Your access to or use of SonyLIV (or any parts thereof);
3. unauthorized access to or use of SPN's secure servers and/or any and all personal information stored therein;
4. interruption or cessation of transmission to or from SonyLIV;
5. bugs, viruses, or the like which may be transmitted to or through SonyLIV (or any parts thereof) by any third party;
6. information on SonyLIV is complete, true, accurate or non-misleading;
7. non-availability of SonyLIV during periodic maintenance operations or any unplanned suspension of access to SonyLIV that may occur due to technical reasons or for any reason beyond SPN's control; and
8. loss or damage of any kind incurred as a result of:
1. any submissions made by You of or to SonyLIV; or
2. any content being posted, shared, forwarded, e-mailed, transmitted, or
3. otherwise made available on or by means of SonyLIV and/or otherwise by You or any other user.

11.3. SPN will only be liable under these Terms of Use for losses which are a reasonably foreseeable consequence of our relevant breach of these Terms of Use or due to our negligence. Loss or damage is foreseeable if it is either obvious that it will happen or if, at the time the contract was made, both SPN and You knew it might be likely to happen.

11.4. SPN only supplies the SonyLIV services for private domestic and consumer use only. You agree not to use SonyLIV for any commercial or business purposes and accordingly, SPN does not accept liability for any loss of profit, loss of business, business interruption or loss of business opportunity.

11.5. If the SonyLIV services are defective and as a result, damage a device or digital content belonging to You, and this is caused by SPN’s failure to use reasonable care and skill, SPN will either repair the damage or pay You compensation. However, SPN will not be liable for damage which You could have avoided by following SPN’s advice to apply an update offered to You free of charge or for damage which was caused by You failing to correctly follow installation instructions or to have in place the minimum system requirements as advised by SPN.

11.6. SPN shall have no liability or responsibility for any failure to perform, or delay in performance of, any of SPN’s obligations under these Terms of Use that is caused by or due to any event outside SPN’s reasonable control, including but not limited to acts of God, war, flood, fire, epidemic, pandemic, natural disasters, labour disputes, strikes, lock-outs, riots, civil commotion, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, malicious damage, explosion, governmental actions and any other similar events.

11.7. SPN shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

11.8. Nothing in these Terms of Use affects your statutory rights as may be available to You pursuant to Your citizenship of any country.

12.1. SPN reserves the right, at its sole discretion, to change, modify, and/or add to these Terms of Use, the Privacy Policy and the Cookie Policy, in whole or in part, at any time. Changes to these Terms of Use, Cookie Policy or the Privacy Policy will be effective when posted. The Terms of Use applicable at the time of Your order of Your Subscription will apply to that order. The Terms of Use applicable at the time You take out a Subscription will apply for the term of Your Subscription. If SPN subsequently amends the Terms of Use, SPN shall give You advance notice of the changes, and any revised Terms of Use shall take effect at the start of the next Renewal Period. If SPN makes any material changes to the Terms of Use and You are not happy with such changes, you may cancel your Subscription in accordance with the process set out under these Terms of Use.

12.2. You agree to review these Terms of Use, Cookie Policy and the Privacy Policy periodically to become aware of any changes. Your use of SonyLIV or any part thereof after any changes to these Terms of Use, Cookie Policy or Privacy Policy are posted will be considered acceptance of those changes and will constitute Your agreement to be bound thereby. If You object to any such changes, Your sole recourse will be to stop using SonyLIV.

12.3. Your use of certain SonyLIV features, functionality, programs or Services (including, without limitation, contests, promotions, wireless marketing opportunities, photo or video uploading/posting opportunities, RSS feeds, etc.) offered on or through SonyLIV which may be subject to additional or special terms and conditions ("Special Rules"), and before You use any such features, functionality, programs or Services You may be required to indicate Your acceptance of such additional Special Rules. All Special Rules are incorporated into these Terms as if fully set forth herein.

13.1. These Terms of Use are governed by the laws of India. This means that any dispute or claim arising out of or in connection with these Terms of Use (including non-contractual disputes or claims), will be governed by Indian laws.

13.2. You can bring proceedings in respect of these Terms of Use in the courts of Mumbai.

13.3. If You are a resident of any country other than India and SPN’s direct SonyLIV to such jurisdiction in which You are resident, You will benefit from any mandatory provisions of the law of the country in which You are resident. Nothing in these Terms of Use affects Your rights as a consumer to rely on such mandatory provisions of local law.

14.1. All notices with respect to these Terms of Use from SPN will be served to You by e-mail or by general notification on SonyLIV. Any notice provided to SPN pursuant to these Terms of Use should be sent to our Legal Department at the address mentioned hereinabove.

14.2. You and SPN are independent contractors, and nothing in these Terms of Use will be construed to create a partnership, joint venture, association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between You and SPN. As an abundant caution, it is clarified that SPN shall not have any right to conclude any contract for sale or purchase of Products for and / or on Your behalf and both You and SPN have entered this agreement on principal-to-principal basis.

14.3. No waiver of any provision of these terms by SPN shall be deemed a further or continuing waiver of such provision or any other provision, and SPN’s failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

14.4. This Terms of Use, including the SPN’s Privacy Policy and the Cookie Policy, is the entire agreement between the parties relating to the matters contained herein.

14.5. You are advised to read (and are responsible for reading) fully all information on Sony LIV.

14.6. Each of the clauses of these Terms of Use operates separately. If any provision of these Terms of Use shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms of Use and the remainder of the affected provision shall be unaffected.

14.7. You agree that e-mail can be used as a long-distance means of communication.

14.8. Contact Information: Should You have any reasons for a complaint, kindly visit the “Contact Us” tab available on SonyLIV and SPN will endeavor to resolve the issue and avoid any re-occurrence in the future.